Strategic management in the public sector concepts, models, and processes theodore h. Strategic management in the public sector 1st edition. Strategic planning in the public sector oxford research. Strategic change management in the public sector wiley online. Lewins change model is very famous in strategic change management which provides a general structure that check up other thoughts about change. Project management for strategic change to make strategic change possible through project management, strategic management, change management and project management must be integrated. Challenges to effective management of public sector. Terms of reference consultancy to develop a change management. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. The purpose of the present article is to raise awareness of the central importance of strategic management in government, define the critical elements in a holistic. How has change management in the public sector been studied over the past. A general introduction leads on to some theoretical background, which presents the editors thinking about strategy, change management and the strategic approach to change management, representing the framework at the core of the book. It has three phases which are unfreezing, changing, and refreezing lewin, 1947. As public organizations have specific characteristics, the development of change in public sector is crucial and difficult.
The case of the paul cezanne university aixmarseille iii robert fouchet and emil ture. The content factor focuses on the content of the change, including the organisations strategies, structures and systems armenakis and bedeian. The following are the main areas which were addressed. Two aspects of a course of action that appear crucial for organizational change in the public sector include the clarity or degree of specificity of the strategy and the. Its goal is only to broaden and stimulate the discussion regarding a fruitful. Starting in the 1960s, however, most of the development of the concepts, procedures, tools and practices of strategic planning has occurred in the forprofit sector. Management tools for creating government responsiveness. Strategic planning has become a fairly routine and common practice at all levels of government in the united states and elsewhere. The opinions expressed and arguments employed herein do not necessarily reflect the official. Strategic management is all about identification and description of the strategies that managers can carry so as to achieve better performance and a competitive advantage for their organization.
Slovenian case of strategic change management in the. The introduction of increased use of appropriate change management strategies and. We argue that adopting a change management perspective contributes to our. Many public sector organisations seek capacity the ability to get things done but not change a different way of doing old and new things.
It also does not aim to be comprehensive nor to provide a template. In fact, the private sector idea of strategic management has become so powerful in the public sector that politicians and policy makers have begun to talk about the importance of the modern state being. An organization is said to have competitive advantage if its profitability is higher than the average profitability for all companies in its industry. What makes public sector planning strategic the roots of public sector strategic planning are originally mostly military and tied to statecraft freedman, 20. Strategic change management in the public sector wiley. Increasing utilization of appropriate change management strategies and methods will require. Unfortunately, few public administrators have a background in change management, and a variety of factorssuch as civil service rules, political considerations, and the limited tenures of agency. A public administrator must be ready to be a key player in this process and be able to anticipate issues in public discussion just as the manager of a private company has to deal emerging market forces. Terms of reference consultancy to develop a change. The study would benefit the human resource personnel in public service in making strategic decisions relating to formulation of stress management strategies. This has been especially noticeable since the financial crisis of 20079, but the crisis was not the cause of the changing times.
In order to achieve anything great, you must come up with small purposeful ways that you will apply to get there. The guiding principles in any strategic management process, whether in the. Members of the public also face change, and look to their public sector organisations to provide efficient and high quality service, while adapting their activities in a. Because the unique circumstances of the institution and the type of change to be implemented largely dictate the process, we will focus only on the generic elements.
Its goal is only to broaden and stimulate the discussion regarding a fruitful application of strategic management in the public sector. A public administrator must be ready to be a key player in this process and be able to anticipate issues in public discussion just as the manager of a. The change management processes in terms of strategic objectives, actions and results. Click download or read online button to get strategic change management in public sector organisations book now. The scale of changes in the public sector since 1980 is very wide, with very diverse solutions applied by similar public administrations. Publicsector managers know, too, that the penalties for failure are almost always. This paper considers different approaches for establishment of change management in governmental agencies. There was no evidence of a coherent strategy to manage change that accompanies the reform efforts. In this paper, brief explanation about the unfreezing, changing and refreezing will be presenting. Managing successful organizational change in the public sector. They instead feel estranged from their agencys strategy and mission.
Managing strategic change in public sector semantic scholar. The interview data will be primarily compared to kotters eight step model, as well as to the other theories contained in. Pdf strategic management and strategic planning process. The pressure is on many organizations to change the mission and practices of the organization is made up of rule making bodies, such as legislature or a board appointed by public official.
Strategic change management in public sector transformation. Evidence does exist to suggest change is affecting the public sector, and this change is manifest in the metamorphosing structures and processes of many public organizations. Findings in the analysis the findings in the study highlight the fact that the planning of the implementation of the police reform has drawn upon change management technologies which have been developed based on premises other than those of the police organization. It is within this context that this case study is presented. Young strategic planning is based on the premise that leaders and managers of public and nonprofit organizations must be effective strategists if their organizations are to fulfill their missions, meet their mandates, and satisfy constituents in the years ahead. Strategic management in the public sector has been emerging, step by step, as part of modern public governance. The financial crisis has forced many public sector organizations to implement cutbacks.
Change management strategy and values six case studies. The more public an organization is, the more it will have to position itself within the authorizing environment as its market in terms of producing outcome and adjusting its scope. The case study literature on change management in the public sector suggested greater complexity and ambiguity, and pointed to the importance of the. Applying strategic management theories in public sector organizations. Perspectives on strategic planning in the public sector by richard d. The proposed model of this paper uses kotters 8step method in an empirical investigation for a gas distribution firm located in province of esfahan, iran. Governmental agencies can address these challenges through various organizational change management strategies. Strategic planning can be applied to organizations, collaborations, functions e. Characteristics of the public sector shaping strategic management impact on the models available to strategic management. Public sector management policies and strategies be succinctly spelt out in the national development plan 9. Strategic planning is a relatively new innovation in the public sector management, and according to some observers, it represent a major change in the management of public sector organizations e. Chapter six responds on coping mechanisms while chapter seven highlights kenyas defining strategic changes in public sector management. His research focuses on strategic management in the public sector, contracting and partnering, public managers political astuteness, and clientorganisation relationships.
Successful change management practices in the public sector. The public sector is experiencing tremendous pressure for strategic change. Streib georgia state university effective public administration in the age of resultsoriented management requires public agencies to develop a capacity for strategic management, the central manage. Change management in the public sector 6 of public sector organizations have an impact on the effectiveness of the implementation of change in these organizations. The use of strategic management in the public sector. Strategic management in the public sector routledge. South west enterprise and skills alliance swesa 178 7. It can be part of the broader practice of strategic management that links planning with implementation. Third, armenakis and bedeian 1999 mention the process factor, which describes the interventions and processes that are involved in the implementation of change. Importance of strategic management in public sector. Strategic management meaning and important concepts. Applying strategic management theories in public sector. Managing change in public organizations adaptive cycle. A change management perspective on public sector cutback.
Strategic change management in public sector organisations. Project management for strategic change and upliftment. Even if an organization acknowledges the soft change management needs that accompany a hard change in strategic direction, technology, process, or structure, it is easy to lose focus on them. A guide through the european examples introduces the cases themselves. Public sector organisations are often perceived as resisting change. Strategic management is widely seen as essential to the public services, leading to better performance and better outcomes for the public. An efmd european case book longo, francesco, cristofoli, daniela on. Chapter eight on summary, conclusion and recommendations also brings out the limitations of the. Jan 02, 2012 a general introduction leads on to some theoretical background, which presents the editors thinking about strategy, change management and the strategic approach to change management, representing the framework at the core of the book. The implementation process for the master rationalization plan for public sector transformation of 2011 envisaged, as an integral aspect of the roll out, a framework and specific initiatives to address the challenges of change management.
Strategic management in a changing public sector youtube. With nigeria as a case study, this research examined the challenges to effective management of public sector organizations in an institutionally corrupt society, by looking at the behaviours of managers of public sector organizations while performing their managerial functions. Taking charge in a complex federal operating environment 02 easy to overlook. Assessment of the factors influencing the implementation. A change management perspective on public sector cutback management. Perspectives on strategic planning university of south. Assessment of the factors influencing the implementation of. Strategic management in the public sector the public sector organizations are faced with the greatest challenges in decades. Organisations in the public sector have a certain agenda that they want to achieve. Introducing a strategic approach sets the mission, the goals, and an evaluation system focused on the measurement of performance gaps. Despite its significance, organizational change for public management. In response, public managers use a range of strategies to. Slovenian case of strategic change management in the public. Governments in many countries require public sector managers to be more responsive to the public and to deliver more value with constrained budgets.
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